At Purry Food, we treat your personal data with the same care and respect we give to our premium cat products. Just as we carefully select ingredients for our feline friends, we carefully protect the information of our discerning cat parents.

Our Purry Promise: We never sell your data, we protect it with industry-standard security measures, and we’re transparent about how we use it – because trust is as important to us as it is to your cat when choosing their favourite bed.

1. Information We Collect

Like a curious cat investigating a new toy, we only collect what’s necessary:

  • Order Information: Name, shipping address, email, phone number (for delivery updates), and payment details (processed securely by our payment partners)
  • Account Details: If you create an account, we store your login credentials securely
  • Browsing Data: Products viewed, pages visited (to improve your shopping experience)
  • Communication Records: Emails or messages sent to our customer service team

2. How We Use Your Information

We use your data as responsibly as we design our cat carriers – with purpose and care:

  • To process and deliver your orders of premium cat products
  • To provide customer support worthy of our fussy feline standards
  • To improve our website and product offerings (because cats – and their owners – deserve the best)
  • To send order confirmations and delivery updates (no spam, we promise – we dislike unwanted emails as much as cats dislike unexpected baths)
  • For security and fraud prevention (protecting you like our cat beds protect nap time)

3. Data Sharing & Disclosure

We’re as selective about sharing your data as cats are about sharing their toys:

  • Service Providers: Only with trusted partners essential for our operations (payment processors, delivery companies)
  • Legal Requirements: When required by law (we’ll always aim for maximum transparency)
  • Business Transfers: In the event of merger or acquisition (we’d notify you first)

We never sell your personal information to third parties.

4. Data Storage & Security

We guard your data like our office cat guards the treat cupboard:

  • All data is stored securely with industry-standard encryption
  • We’re PCI DSS compliant for payment processing
  • Regular security audits ensure ongoing protection
  • Data is retained only as long as necessary (like keeping cat food fresh)

5. Your Rights

You have more control over your data than a cat has over its nap schedule:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (with exceptions for legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – not the edible kind, but the digital ones that help us:

  • Remember your preferences (like your cat remembers where the treats are kept)
  • Analyse website traffic to improve our service
  • Provide relevant product recommendations

You can manage cookie preferences in your browser settings. Disabling some may affect website functionality.

7. International Data Transfers

As we serve cat lovers worldwide (except some Asian and remote regions):

  • Data may be transferred internationally for processing
  • We ensure adequate protections are in place for such transfers
  • All transactions are processed in GBP (£)

8. Changes to This Policy

We may update this policy occasionally – we’ll notify significant changes as prominently as a cat announces dinner time.

9. Contact Us

For privacy-related questions, contact our Data Protection Officer:

Purry Food Sales Store
88 Northgate, Bradford, GB BD2B 2VN
Email: [email protected]